David Savastano, Editor07.23.20
For ink companies to continually thrive, they must be attentive to customers’ needs, whether it is providing excellent technical service or developing quality new products. Quantum Ink president Adam Bland said Quantum Ink puts tremendous emphasis on innovation and service.
“I think you could easily say 50% or more of what we are doing daily is dedicated to innovation and service, service being the larger portion of that,” he said. “Just in the last year, we’ve formulated at least eight very different and unique systems for the flexo market, some of which are for new markets, some to create a higher quality end product, some to improve efficiency.
“We have tech teams out into printing facilities nearly every day of the week either training, solving problems, helping our customers maintain or obtain new business, and sustaining a culture around ink that makes it the valuable tool it can be. Utilizing many years of lab and fieldwork, we’ve begu
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